Customer Service Rep.

Summary of Position

Warehouse of Fixtures has an exciting opportunity for a Customer Service Rep. Part Time for our St. Louis location. If you have a passion for Customer Service, are an excellent communicator and creative thinker, we would love to hear from you!

  • Answering multi-phone line system
  • Handle complex and escalated customer service issues in a timely manner.
  • Communication with customers by phone, via email or in person
  • Work closely with Sales and Design Team to assure the accuracy of information for delivery or install.
  • Solicits sale of new or additional services.
  • Data Entry
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  • Minimum 3 years’ experience in customer service.
  • Exceptional people skills
  • Strong Organization, Communication, Critical-Thinking and Problem-Solving Skills
  • Proficient in Microsoft Office applications
  • Strong Quickbooks and Smartsheet knowledge (Smartsheet equivalent to Microsoft Excel)

Education and/or Experience:

  • High School Diploma or Equivalent




Showroom/Warehouse Floor Specialist

This position based in our downtown St. Louis location.


Receives, stores, assembles, and distributes material, tools, equipment, and products within establishments by performing the following duties. Clean, preps, builds displays, organizes and tags used furniture for the showroom floor and uploads products using a tablet and phone to take photos to upload to the website.

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  • Reads production schedule, customer order, work order, shipping order, or requisition to determine items to be moved, gathered, assembled, or distributed.
  • Take multiple pictures of product from varies angles and create descriptions of furniture on Website. Take photos to upload product images from our devices to our website and create detail product descriptions.
  • Work with multiple departments to multitask projects.
  • Research our product tags.
  • Loading, unloading, and wrapping furniture on delivery trucks.
  • Tag and label products and make sure all materials have identifying information.
  • Conveys materials and items from receiving or production areas to storage or to other designated areas.
  • Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code.
  • Fills requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to production workers.
  • Assembles customer orders from stock and places orders on pallets or shelves or conveys orders to packing station or shipping bays.
  • Helps sales team with Will Call tickets – pick-ups, product availability.
  • Works with other team members to organize and maintain used showroom floor.
  • Preps used products for displays and builds them.
  • Records amounts of materials or items received or distributed.
  • Weighs or counts items for distribution within plant to ensure conformance to company standards.
  • Arranges stock parts in specified sequence for assembly by other workers.
  • Uses computer to enter records.
  • Compiles’ worksheets or tickets from customer specifications.
  • Maintains inventory records, adjustments, and descriptions.
  • Ensure adequate inventory levels on showroom floor.
  • Follows all OSHA requirements.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge/ Skills & Abilities: 

  • Ability to communicate in both speech and writing.
  • Ability to carry out goals and instructions and to follow through on assignments.
  • Ability to work with multiple departments.
  • Tech Savvy and able to operate a mobile device such as tablet, phone, and computer.
  • Willing to learn and work in a website and follow previous layout.
  • Demonstrates a customer focus.
  • Ability to safely move up to 50 lbs. or more with assistance.
  • Ability to maintain heavy physical activity during shift.
  • Ability to bend, stoop, reach, stand, and walk frequently.
  • Ability to work in indoor/outdoor climate.
  • Proficiency in Microsoft Excel preferred.

Education and/or Experience:

  • High School Diploma or Equivalent
  • Minimum 1 to 3 months related experience or equivalent combination of education and experience.


  • Health Insurance
  • Life Insurance
  • Vision Insurance
  • Dental Insurance
  • 401k
  • Paid Time Off / Flexible Hours
  • Work week Monday – Friday
  • Paid Weekly
  • Great Team Atmosphere





Quick Shipping Available
Our program features easy customization with extensive upholstery choices. Simple to order with no restrictions... and now with even faster production and shipment. Need quick, simple and custom seating? Think Warehouse of Fixtures